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Roseland

<p>We offer a standard 12 month guarantee on all of our products. On our Alfie and Arthur sofas, we offer an extended guarantee, with a 2 year fabric guarantee and 5 year frame guarantee. For more information, see our <a href="https://www.roselandfurniture.com/pages/terms-and-conditions"><u>terms and conditions</u></a>.</p>

We offer a standard 12 month guarantee on all of our products. On our Alfie and Arthur sofas, we offer an extended guarantee, with a 2 year fabric guarantee and 5 year frame guarantee. For more information, see [https://www.roselandfurniture.com/pages/terms-and-conditions].

Do you offer product guarantees?

Products & Services

Do you offer fabric swatches?

Can I order wood samples?

Do you sell ready-assembled furniture?

Do you offer an assembly service?

Do you have any photos of products in customers' homes?

Do you have a shop I can visit?

The website says a product is out of stock - will it come back?

Do you take away packaging?

Can I order replacement parts?

How much does delivery cost?

How long will it take for my order to arrive?

Where do you deliver to?

Will I be given a delivery slot?

What is your delivery policy?

How do I track my order?

I missed my delivery!

Delivery & Tracking

My order has arrived damaged

Something is missing from my order

My assembly instructions are missing

Order Issues

Which methods of payment do you accept?

Do you offer finance/buy now pay later options?

How do I apply promo/discount codes?

Do you offer trade/bulk order discounts?

I have a query with my Klarna order

I have a query with my Clearpay order

Do you offer Blue Light Card discount?

Payments & Discounts

Do you offer exchanges or refunds?

How do I make a return?

When will I get my refund?

Returns & Refunds

Can I edit or add anything to my order?

Can I change my order details (name/address) after placing an order?

How do I cancel my order?

Order Management

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How do I request the deletion of my personal data?

Account

Do you have a privacy policy?

Do you have a sustainability policy?

Other

Do you offer product guarantees?Updated 2 months ago