Returns & Refunds
Find out how to request an exchange or return.
Do you offer exchanges or refunds?
We understand that sometimes an item isnÆt quite right and that you may wish to return or exchange. You have 14 days from delivery to inspect the goods and to decide if you wish to keep them. If you do decide you want to return either part or all...
How do I make a return?
We're sorry you're not happy with your order. You can submit a returns request in our Help Centre, or email us with details of the item(s) you wish to return and the reason for your request. We will arrange for the item(s) to be collected from...
When will I get my refund?
We will inspect the returned item and will notify you of your refund or replacement via email. We try to process returns as soon as possible once they have reached our warehouse. Please allow 3 to 10 working days from the day of receipt in our...