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Roseland

This depends on the carrier used to deliver your order.&#xA0; If your order states the delivery as &quot;Specialist Delivery Service, or Large Item Delivery&quot; then SGK are delivering your item(s), they will contact you to agree a date and time slot.&#xA0; If your delivery states &quot;Small Item Delivery&quot; it is being made by DPD or DX, you will receive a text or email to confirm your delivery window on the day of delivery.

If SGK are delivering your item(s), they will contact you to agree a date and time slot. If your delivery is being made by DPD or DX, you will receive a text or email to confirm your delivery window on the day of delivery.

Will I be given a delivery slot?

Delivery & Tracking

Do you offer fabric swatches?

Can I order wood samples?

Do you sell ready-assembled furniture?

Do you offer an assembly service?

Do you offer product guarantees?

Do you have any photos of products in customers' homes?

Do you have a shop I can visit?

The website says a product is out of stock - will it come back?

Do you take away packaging?

Can I order replacement parts?

Products & Services

How much does delivery cost?

How long will it take for my order to arrive?

Where do you deliver to?

What is your delivery policy?

How do I track my order?

I missed my delivery!

My order has arrived damaged

Something is missing from my order

My assembly instructions are missing

Order Issues

Which methods of payment do you accept?

Do you offer finance/buy now pay later options?

How do I apply promo/discount codes?

Do you offer trade/bulk order discounts?

I have a query with my Klarna order

I have a query with my Clearpay order

Do you offer Blue Light Card discount?

Payments & Discounts

Do you offer exchanges or refunds?

How do I make a return?

When will I get my refund?

Returns & Refunds

Can I edit or add anything to my order?

Can I change my order details (name/address) after placing an order?

How do I cancel my order?

Order Management

I'm having trouble logging in

How do I sign up to receive Roseland newsletters?

How do I unsubscribe from Roseland newsletters?

How do I request the deletion of my personal data?

Account

Do you have a privacy policy?

Do you have a sustainability policy?

Other

Will I be given a delivery slot?Updated 2 months ago