Delivery & Tracking
Everything you need to know about delivery times, charges and order tracking.
How much does delivery cost?
We calculate delivery charges based on your order value. Delivery charge for orders under Ż200 is Ż6.99, whilst orders over Ż200 carry a Ż14.99 delivery charge. Sofas and Sofa Beds delivered by our Specialist Sofa Team incur a Ż24.99 delivery...
How long will it take for my order to arrive?
We use a specially selected group of carriers to ensure your get the best delivery service for your order. The lead time for each item is stated on the product page under ōDelivery Timeö and detailed alongside each product in your order...
Where do you deliver to?
We deliver to all UK mainland addresses. A delivery surcharge may apply to remote and offshore locations, including highlands and islands, which will be stated in checkout. You may need to contact us for a quote before checking out. You can find...
Will I be given a delivery slot?
This depends on the carrier used to deliver your order. If SGK are delivering your item(s), they will contact you to agree a date and time slot. If your delivery is being made by DPD or DX, you will receive a text or email to confirm your delivery wi
What is your delivery policy?
We use a specially selected group of carriers to ensure your get the best delivery service for your order. The lead time for each item is stated on the product page under ōDelivery Timeö. Where delivery is stated in days or weeks, these are...
How do I track my order?
You will be notified by email when your order is dispatched. If your order is being delivered by SGK, you will have already agreed a delivery slot. If DPD are delivering, you will receive a timeslot the morning of your delivery, and you will be able
I missed my delivery!
Missed deliveries will incur a charge, as we are still charged by the courier. Please get in touch with us on 01872 672111 or [email protected] to arrange re-delivery.