Delivery & Tracking
Everything you need to know about delivery times, charges and order tracking.
How much does delivery cost?
We calculate delivery charges based on your order value. Delivery charge for orders under £200 is £12.99, whilst orders over £200 carry a £19.99 delivery charge. Sofas and Sofa Beds delivered by our Specialist Sofa Team incur a £29.99 delivery...
How long will it take for my order to arrive?
We use a specially selected group of carriers to ensure your get the best delivery service for your order. The lead time for each item is stated on the product page under ōDelivery Timeö and detailed alongside each product in your order...
Where do you deliver to?
We deliver to all UK mainland addresses. A delivery surcharge may apply to remote and offshore locations, including highlands and islands, which will be stated in checkout. You may need to contact us for a quote before checking out. You can find...
Will I be given a delivery slot?
This depends on the carrier used to deliver your order. If your order states the delivery as "Specialist Delivery Service, or Large Item Delivery" then SGK are delivering your item(s), they will contact you to agree a date and time slot. If your deli
What is your delivery policy?
We use a specially selected group of carriers to ensure your get the best delivery service for your order. The lead time for each item is stated on the product page under ōDelivery Timeö. Where delivery is stated in days or weeks, these are...
How do I track my order?
You can track all of your orders from your account. If you go My Account you can see all of your orders and find all the tracking details within the order details. You will also be notified by email when your order is dispatched. If your order states
I missed my delivery!
Missed deliveries will incur a charge, as we are still charged by the courier. Please get in touch with us on 01872 672111 or [email protected] to arrange re-delivery.